Responsible Play

Enjoy the game, play within your limits —
Bet Safely on scores24

Betting is entertainment, not a source of income. scores24 always wants you to play mindfully, within your limits, and with enjoyment.

18+ Only Limit-Setting Features Self-Exclusion 24/7 Support
Play for Fun
Stick to Your Budget
Take a Break
Don't Be Afraid to Ask for Help
18 Years or Older Only
Why Is Responsible Gaming Important?

At scores24, we believe betting should be a purely enjoyable experience. Placing a wager on cricket, football, or any other sport can add to the thrill — but when it goes beyond your control, the fun quickly becomes a problem.

Responsible betting means deciding for yourself how much time and money to spend, when to stop, and when to take a break. That's not a sign of weakness — it's what smart players do.

Scores24 actively promotes responsible gaming. Our platform offers a range of tools and features to help you stay within safe limits. Learn more about all of them on this page.

Remember: chasing losses by placing more bets is never the answer. Betting is not a reliable source of income. Every wager carries an equal chance of winning or losing.

18+
Minimum Age
24/7
Support Available
5+
Control Tools
0
Failed Request
Core Principles of Responsible Betting

The principles scores24 follows — and encourages you to follow too.

Set a Budget

Decide on your maximum spend before you start betting — and stick to it, whether you're winning or losing.

Manage Your Time

Betting for hours on end isn't healthy. Take regular breaks, spend time with family, and make room for other hobbies.

Think of It as Entertainment

Betting is never a source of income or a way to pay off debts. Think of it the same way you would a movie or a night out — it's entertainment.

Don't Chase Your Losses

Chasing losses — betting again to win back what you've lost — is one of the most dangerous habits you can develop. If you're on a losing streak, call it a day.

Tell Someone You Trust

Let a family member or friend know about your betting habits. They can help you stay within your limits.

Don't Hesitate to Ask for Help

If you feel like you're losing control, contact scores24 support right away. We're here to help, not to judge.

scores24 Responsible Gaming Tools

Our platform includes several built-in features designed to make responsible play easier.

01

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. It takes effect immediately once set, and any increase requires a 7-day waiting period.

02

Loss Limit

Set a cap on how much you're willing to lose within a given period. Once the limit is reached, betting will be stopped automatically.

03

Session Time Limit

Set a limit on how long you want to bet in a single session. Once the time is up, the system will alert you or log you out automatically.

04

Cooling-Off Period

If you need a short break, you can temporarily deactivate your account for anywhere between 24 hours and 30 days. No bets can be placed during this period.

05

Self-Exclusion

If you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. Your account will be completely suspended for the entire duration.

06

Reality Check

Regular pop-up notifications will remind you how long you've been playing and how much you've spent.

How to Set It Up: Log in to your scores24 account → go to Profile Settings → Responsible Gaming. You can also contact Support to activate any of the available tools.
Recognize the Warning Signs

If any of the following signs apply to you, it may indicate a problem with your betting habits.

Repeatedly chasing losses and finding it impossible to stop.

Spending time and attention on betting at the expense of family, friends, or work.

You hide how much you're betting from family or loved ones.

Borrowing money, dipping into savings, or cutting essential expenses to fund your betting.

You feel restless, irritable, or anxious when you're unable to bet.

Feeling the urge to place increasingly larger bets just to get the same thrill.

Check Yourself

Ask yourself the questions below. If you answer "Yes" to most of them, consider seeking help.

1

Do you often end up spending more than your set budget?

2

Do you get irritable or moody when you can't bet?

3

Have family or friends expressed concern about your betting?

4

After a loss, do you find yourself betting more to try to "recover" what you've lost?

5

Have you tried to cut back or stop betting but couldn't?

6

Is betting affecting your work, studies, or relationships?

3 or More "Yes" Answers? Please contact scores24 support immediately or seek advice from a specialist.
Steps to Get Help

Feeling like you're losing control? Follow these simple steps.

1

Acknowledge

The first step is being honest with yourself. Acknowledging the problem is what opens the door to a solution.

2

Take a Break

Log in now to activate Cooling-Off or Self-Exclusion. Let our support team know.

3

Tell Someone

Open up to a family member or a trusted friend. It's hard to face this alone — having someone by your side makes all the difference.

4

Seek Professional Help

If needed, speak with a mental health professional or counsellor. Reaching out takes courage.

Support & Resources

Scores24 is always here for you. Use any of these channels to get support.

Live Chat Support

Log in to scores24 and chat with us via Live Chat anytime. Completely confidential.

Email Support

Email us at support@scores24.ws. For Responsible Gaming requests, you'll receive a response within 24 hours.

Self-Help Guide

Log in to your account and visit the Responsible Gaming section for detailed guides and tips.

Information for Families

Worried about a loved one's betting? Get in touch with us for guidance.

Protection of Minors

Scores24 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity documents are reviewed during the KYC process.

If you're concerned that your child may be accessing online betting sites, take the following steps on your family's devices.

Use parental control software on your browser (such as Net Nanny or Qustodio).
Set a strong password on your device and keep separate user profiles.
Talk regularly with your children about their online activities.
If you suspect a problem, reach out to us at support@scores24.ws.
18+

You must be 18 or older to register and bet on scores24. Accounts will not be activated until age verification is complete.

Warning: Registering with someone else's ID or providing false information is strictly prohibited. Any account found in violation will be permanently closed.
Frequently Asked Questions

Yes. If you activate self-exclusion, any existing balance in your account can still be withdrawn. Our support team will guide you through the process. Please submit your withdrawal request before the self-exclusion takes effect.

Lowering your deposit limit takes effect immediately. However, if you wish to increase it, a 7-day cooling period applies. This delay is intentional — to prevent impulsive decisions in the heat of the moment.

Cooling-Off is a short-term break — from 24 hours up to 30 days. Your account reactivates automatically once the period ends. Self-Exclusion is long-term — a minimum of 6 months up to 5 years. Your account is fully suspended for the entire duration and cannot be reactivated before it expires.

Absolutely. At scores24, Self-Exclusion, limit-setting, and help requests are completely confidential. Our support team does not share this information with anyone, and there is no judgment or questioning involved.

Start with a compassionate conversation — don't judge. Contact scores24 Support; we're here to advise families too. Professional mental health support may also be an important step.

Yes. Date of birth is verified at registration, and a national ID or passport is reviewed during the KYC process. If anyone under 18 attempts to register, the account is closed immediately.

Enjoy scores24 Responsibly

Set your limits, play safely, and enjoy betting the way it's meant to be. We're here for you — always.

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