Your data at scores24 is completely
secure and confidential

Welcome to the scores24 website and app. We understand how important your personal information is to you. This Privacy Policy clearly explains how information is collected and used when you register, place bets, or use our services on scores24.

This Privacy Policy applies to all services, the website (scores24.ws), and mobile applications operated by scores24. By using scores24, you are considered to have agreed to this policy. Please read it carefully before using our services for the first time.

Scores24 collects various types of information from its members — either provided directly by you or gathered automatically as you use the site.

During the KYC process, images of a national ID, passport, or driving licence may be collected. These documents are used solely for identity verification and are stored on secure servers.

Scores24 uses collected information solely for specified purposes. Your data is never used for any additional purpose without your consent.

• Account Management: For registration, login, password reset, and account security.
• Payment Processing: To verify and process deposit and withdrawal transactions.
• KYC Verification: To verify identity in compliance with international law.
• Customer Support: To resolve issues, handle complaints, and provide support.
• Fraud Prevention: To detect unusual activity and protect your account.
• Personalised Experience: To show you offers and bonuses tailored to your preferences.
• Legal Obligation: To share information upon request from regulatory authorities.

Scores24's core principle is to keep your data as private as possible. However, limited data may be shared in certain specific circumstances.

• Payment partners: Only the financial information necessary to process bKash, Nagad, or bank transactions is shared.
• KYC Provider: Documents may be shared with approved third parties for identity verification. They are bound by the same privacy policy.
• Legal Obligation: scores24 is required to disclose information upon a court order or formal request from a regulatory authority.
• Business Transfer: In the event of an acquisition or merger involving scores24, your data may be transferred to the new entity. You will be notified in advance if this occurs.

Scores24 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain site functionality.

Scores24 uses industry-standard technology and processes to protect your data. Our security is built in multiple layers so that even if one layer fails, your information remains secure.

• SSL/TLS Encryption: All data transmission on the site is encrypted with 256-bit SSL.
• AES-256 Storage: All sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your login.
• Regular Audits: Third-party security experts conduct regular system audits.
• Access Controls: Only authorized personnel have access to specific data.
• Incident Response: In the event of a security breach, affected members will be notified within 72 hours.

Scores24 does not retain your data indefinitely. Each type of information has a defined retention period.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify you.

As a scores24 member, you have the following rights over your personal data. Contact our support team at any time to exercise these rights.

Scores24 is strictly for individuals aged 18 and above. We never knowingly collect information from minors.

Age is verified at registration, and proof of age may be requested if there is any doubt. If someone registers with false information and is later found to be a minor, their account will be immediately closed and all data will be deleted.

Scores24 may update this privacy policy from time to time. Changes may be made due to legal updates, the addition of new services, or security improvements.

• For significant changes, advance notification will be sent to your registered email or mobile number.
• The "Last Updated" date at the top of this page will always be kept current.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• To view older versions, please contact support.

If you disagree with any changes to this policy, you may request to close your account and receive a refund of your balance.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to us. Our data protection team is always here to help.